General Questions

SiteSPARK is Beta release, what does that mean?

Beta is a crucial stage in software development where a product is made available for testing and feedback. This phase allows us to gather valuable insights, identify and fix bugs, and make improvements based on your experiences. Essentially, it's a way to ensure that the builder is as polished and user-friendly as possible.

During the Beta stage, you might notice some minor changes and updates happening frequently. This is because we're actively working on refining SiteSPARK based on your feedback. You may see new features being added, some UI elements being moved around, or even some features being removed.

While we don't anticipate any major disruptions, there might be occasional forced rebuilds or republishing of websites to fix any bugs that are discovered. Rest assured, these changes are all part of the process to enhance your overall experience.

Is SiteSPARK really free?

Absolutely! SiteSPARK is a free tool to help you build your website hosted by 2MHost. Plus, your SiteSPARK-built website will be free of advertisements, and there's no obligation to mention that you used SiteSPARK (though we'd appreciate it if you did!).

Can 2MHost help me move my website from the legacy builder to SiteSPARK?

SiteSPARK and the legacy website builder are completely different platforms, so there's no automatic way to transfer your site. However, we're here to help! Contact us, and we can assist with the migration for free or for a one-time fee. Please note, we might not be able to import your site if it includes features not supported by SiteSPARK or for other reasons.

For SiteSPARK, what level of support can I expect?

We provide SiteSPARK to our clients at no cost and in its current form (AS-IS). Clients are encouraged to create their own websites and utilize the available documentation to meet their website objectives. Basic technical support is available through the 2MHost helpdesk. However, services such as designing, building, or duplicating a web page or parts of it are not included in the basic technical support.

What if I want to report a bug or have a suggestion or feature request?

We will be happy to hear from you, Please contact us using the helpdesk in your 2MHost admin area.

Features

SiteSPARK generates a Static website, what does that mean?

When you publish your SiteSPARK website, it generates static web pages and uploads them to your hosting server. Static means your site is made of pre-built HTML pages. When a visitor accesses your site, our server delivers a ready-made page. This is different from dynamic websites, like those made with WordPress, where the server build the HTML pages first by connecting to the Database to get page information and rended it using the appropiate templates and plugins. Static pages are much faster to load. 

Static websites are more stable and less prone to runtime errors that can occur due to server-side scripting (PHP in case of Wordpress) or database.Static websites is secure by default because they don't rely on a open-source generators themes or plugins, where security vulnerabilities can often be exploited.

This doesn’t mean that static websites can’t be interactive or engaging. They can still have clickable links and buttons, images and video, CTAs, forms, digital downloads, ..etc.

Some functions, like contact forms, require server-side interactivity. In these cases, your SiteSPARK website will use JavaScript to communicate with our server in the background to send form content via email.

Can I sell my products on a website created by SiteSPARK?

SiteSPARK doesn't come with built-in e-commerce features. However, you can add e-commerce functionality to your website using Embed blocks.

While SiteSPARK isn't designed to build a full product catalog, inventory, or shipping, it can be used to create a beautiful landing pages to sell items like e-books, offer digital services, or create product pages to sell artworks. By using Embed Blocks, you can embed simple order buttons such as PayPal Buttons or Stripe Payment Links, or even a full shopping cart through services like Shoprocket.

Can I know how many visitors visited my website?

Sure! since your SiteSPARK website is published to your hosting account, you can utilize all hosting features offered by 2MHost like E-Mail and SSL. So, to find out how many visitors have visited your website created with SiteSPARK, you can use AWStats in cPanel. AWStats provides comprehensive information and statistics about your website's visitors.